Our principles:
- We don’t ask you for personal information unless we truly need it.
- We don’t share your personal information with anyone except to comply with the law or protect our rights.
- We don’t store personal information on our servers unless required for the ongoing operation of one of our services.
Below is our full privacy policy, which incorporates these goals. If you have questions about deleting or correcting your personal data, please contact our support team at [email protected] or (479) 282-0003.
Website Visitors
Like most website operators, Franklin AC, Plumbing, & Electrical collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally-identifying information is to better understand how visitors use our website.
Gathering of Personally-Identifying Information
Certain visitors to our website choose to interact with us in ways that require Franklin AC, Plumbing, & Electrical to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, we ask visitors who sign up for our email list to provide a name and email address; visitors who schedule service provide a phone number and address. Franklin does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Protection of Personally-Identifying Information
Franklin discloses potentially personally-identifying and personally-identifying information only to those of our employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide services available at our website, and (ii) that have agreed not to disclose it to others. Franklin will not rent or sell personally-identifying information to anyone.
Other than to our employees, contractors, and affiliated organizations as described above, Franklin discloses personally-identifying information only in response to a subpoena, court order, or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Franklin, third parties, or the public at large.
If you are a registered customer or have supplied your email address, Franklin may occasionally send you an email to tell you about new services, solicit your feedback, or just keep you up to date with what’s going on with the company. If you send us a request (for example, via support email or one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request, or to help us support other customers. Franklin takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of personally-identifying information.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Franklin uses cookies to help identify and track visitors, their usage of our website, and their access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website — with the drawback that certain features may not function properly without cookies.
Ads & Third-Party Services
Ads appearing on our website may be delivered by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement, in order to compile information about you or others who use your computer. This information allows ad networks to deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Franklin and does not cover the use of cookies by any advertisers.
Text Messaging Consent
By providing your phone number through our scheduling form or any other contact mechanism, you agree to receive texts from Franklin AC, Plumbing, & Electrical with appointment reminders and updates relating to past service. We promise to never text you for marketing purposes. Message and data rates may apply. You can reply STOP at any time to unsubscribe.
Privacy Policy Changes
Although most changes are likely to be minor, Franklin may change its Privacy Policy from time to time and at our sole discretion. We encourage visitors to frequently check this page for any changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.