HVAC, WATER HEATERS, PLUMBING, AND ELECTRICAL

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Autopilot by Franklin

Your schedule is demanding enough; don't let a home repair derail it. Autopilot keeps your systems on cruise control and ensures that if something breaks, you are our first priority. With guaranteed next-day service, we’re at your door while the rest of the neighborhood is still on hold.

Join Autopilot Today 👉 


Need immediate service? Call or text us at (479) 282-0003

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The Autopilot Advantage:

  • Sign-Up Bonus: Get a free home electrical inspection when you enroll (a $149 value); simply schedule your visit within 30 days of joining. (Valid once per customer).
  • Priority Service: You move to the front of the line. We guarantee service by the next business day or sooner for all repair calls—or we credit your account $100 for future work.*
  • Precision HVAC Maintenance: Two comprehensive tune-ups per year to help ensure year-round comfort.
  • Plumbing Inspection & Water Heater Flush: Annual plumbing inspection and water heater flush** to extend the life of your system.
  • Warranty Protection: Routine professional maintenance keeps your equipment compliant with manufacturer requirements, ensuring your warranties remain fully active.
  • White-Glove Scheduling: We track the dates and reach out to you; no more "to-do" lists or forgotten filters.
  • The Halo AI Assistant: 24/7 access to Halo for instant maintenance advice and troubleshooting.
  • Proactive Alerts: Localized weather reminders tailored to your home.

*Next-business-day guarantee applies to service repair and breakdown calls only; excludes routine maintenance visits and electrical service. Complimentary home electrical inspection ($149 value) must be scheduled within the first 30 days of membership beginning. A $100 credit is applied to your Franklin account if the next-business-day service commitment is not met. A 12-month minimum commitment is required; if canceled early, the $149 sign-up bonus must be reimbursed. Full terms are listed below in the FAQ section.

**System Compatibility: Both tank and tankless water heaters benefit significantly from an annual flush. If your system’s current configuration prevents a standard flush, our technicians will provide a specialized plan to modify and optimize your equipment for long-term health.

Investment:

Base Plan: $24.99/mo (or $299/year) covers one HVAC system and one water heater.
Expanded Coverage: $10.99/mo (or $129/year) per additional water heater or HVAC unit.

How do I sign up?

Simply tap the "Sign up online" button or text "AUTOPILOT" to (479) 282-0003. Our friendly team will get your home enrolled and on Autopilot.

Why customers choose Franklin

Customers choose Franklin because we are a family-owned and operated business that genuinely puts our customers first. Our philosophy isn't about maximizing profits on every job; it's about building a good reputation in our community by providing honest work at a fair price.

In terms of actual policy, that means things like using a flat-rate, no surprise pricing structure so that you know the full cost before work starts, eliminating any worry about hidden fees or technicians "milking the clock." It means selling proven, reliable brands so that our customers are able to get years of trouble-free service out of their equipment and when things do break down, to have ready access to parts. And most importantly, it means creating a company culture that celebrates integrity and solving problems for customers, not just selling new systems to them.

Our most recent Google reviews:

Note: This is *not* a filtered feed of only positive reviews. This is truly a live feed of real reviews from Google — good, bad, and everything in between. Despite trying desperately, we're not perfect and we make mistakes. That said, when mistakes do happen, we do everything we can to make it right for the customer. Hopefully our review responses show that.

FAQ

With Autopilot, you don't have to remember to call us. We track your maintenance history and our team will proactively reach out when your home is due for its HVAC or plumbing checks. As a member, you'll also get early access to our schedule so you can lock in the most convenient time.
Halo is your very own home maintenance AI assistant, available exclusively to Autopilot members. Halo sends you proactive weather reminders and alerts (so you know when to unhook your hoses before a freeze!), and can provide expert home maintenance advice tailored to your property.
No problem! The base Autopilot plan covers one HVAC system and one water heater for $24.99/mo. Any additional HVAC systems or water heaters you want covered can be added to your plan for just $10.99/mo each.
The Autopilot by Franklin residential maintenance program is available exclusively for single-family homes with either Monthly or Annual Auto-Renewal payments. New members receive one (1) complimentary home electrical inspection upon enrollment (a $149 value), limited to one use per customer. This complimentary inspection must be scheduled within the first 30 days of membership beginning. Standard membership benefits per 12-month period include: two (2) HVAC tune-ups and one (1) plumbing inspection with a water heater flush (tank or tankless). All included maintenance visits must be completed within 12 months of the membership start date; any unused benefits do not roll over to the following year. Member benefits also include Warranty Protection through documented professional maintenance, hassle-free proactive scheduling, and 24/7 access to Halo, our home maintenance AI assistant. Base pricing covers one (1) HVAC system and one (1) water heater. Our Priority Service guarantee ensures next-business-day response for HVAC and plumbing service repair and breakdown requests; this guarantee excludes routine maintenance visits and electrical service. In the rare event we cannot meet this commitment for a repair call, a $100 credit will be applied to your Franklin account for future use. If a water heater flush is not possible due to current equipment configuration, our technicians will provide a specialized plan to modify and optimize your system. A minimum commitment of 12 months is required. If the membership is canceled prior to the completion of the 12-month commitment, the member is responsible for the full cost of the initial "complimentary" home electrical inspection ($149), as well as any other maintenance visits already completed within the current 12-month period. Membership can be transferred to another home within our service area if you relocate. Renewal notices are emailed 30 days before your anniversary renewal date. Cancellations require at least 15 days’ notice before the next annual renewal date. Franklin AC, Plumbing, & Electrical reserves the right to amend these terms and conditions at any time.

Service
Areas

Proudly serving Northwest
Arkansas

Home Maintenance in Fayetteville

Home Maintenance in Bentonville

Home Maintenance in Rogers

Home Maintenance in Springdale

Home Maintenance in Bella Vista

Home Maintenance in Farmington

Home Maintenance in Centerton

Home Maintenance in Cave Springs

Home Maintenance in Lowell

Home Maintenance in Tontitown

Home Maintenance in Siloam Springs

and More!