If you’ve ever felt like a sales lead instead of a homeowner, you’ll feel the difference here. We’re playing for the next twenty years of your business — not the next twenty minutes of your wallet.
“Super honest company and do great work. I signed a contract to replace and move my water heater. Most companies would have just done that. They were able to fix my existing and that cut the price in half. Then, they messaged me days later and said they accidentally overcharged me by $29 and gave me a refund. I would have never even noticed that.”
Franklin is one of the highest rated service companies in Northwest Arkansas with a 5.0 rating based on 1,396 Google reviews.
No private equity here: Franklin is a family-owned and operated business based right here in Northwest Arkansas.
Have an issue? For just $29, we will send a technician out to diagnose the problem and provide a price to repair it.
Thinking about a new AC, water heater, or electrical panel? Replacement quotes are always free — no service-call fee, no commitment. Just an all-in price.
Got a repair or replacement quote from another company that feels off? We’ll come out at no charge and give you a straight, independent second opinion. Learn more.
We believe in honest, upfront pricing. With Franklin, you will know the exact cost of a repair before we start. Work only begins once you approve the price, giving you complete control.
Same-day or next-day service is the norm except for periods of extremely high demand.
All work performed by Franklin is protected by the Franklin Service Guarantee. Learn more.
Heating, cooling & air quality
Leaks, drains & pipe repairs
Panels, wiring & troubleshooting
Tune-ups, priority service & more
No mystery. Here’s exactly how a Franklin visit goes — whether it’s your first or your fiftieth.
Tell us what’s going on — takes about 90 seconds.
We confirm a time window and text you a heads-up when we’re on the way.
Upfront, flat-rate quote before anything is touched. You decide.
If you decline, you only owe the $29 service call. No hard feelings.
Family-owned and based in Springdale — serving eleven NWA cities with HVAC, plumbing, and electrical work. Tap your city for local pricing and same-day scheduling.
A live, unfiltered feed from Google — good, bad, and everything in between.
Justin was the best young man, totally professional but also very friendly. He was thorough and showed me things my dog had chewed on. I would have him back anytime
Francisco Torres did a great job, professional, friendly, knowledgeable, and informative! Very good and we are glad to be a Franklin Service member! Worth every penny! Heater check today and Lee did a great job! Punctual, thorough in his check of our systems, gas pressure, cleanliness of internal air handler parts. Very nice experience really a confidence builder in affirming we are clearly using the best company for electrical plumbing and HVAC needs!
Thorough and professional as usual!
Wonderful service with the decision process, the purchase plan, and installation of new unit but the best part is aftercare. They really care about the life of the equipment and they provide excellent annual service.
I was very taken by Jaxson’s knowledge of our furnace, when I explained to him what the furnace was doing he knew immediately what the problem was. He had my furnace fixed and working in about 20 minutes. I highly recommend Franklin to anyone with heating or cooling problems.
