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Plumbing Service

Top-Rated NWA Water Leak Repair

Got a water leak in your NWA home? Franklin handles the repair — from supply lines and slab leaks to in-wall and drain-line leaks. For hidden leaks that need pinpointing first, we partner with TDS (Trenchless Leak Detection) out of Fort Smith. $29 service call to get started.

(479) 282-0003
5.0 · 1,124 Google reviews
A Franklin plumber repairing a water leak in a Northwest Arkansas home

A family-owned and operated company

The Franklin Difference

Why Customers Choose Franklin

Top Rated

Franklin is one of the highest-rated service companies in Northwest Arkansas with a 5.0 rating based on 1,124 Google reviews.

$29 service calls

For just $29, we send a plumber out to diagnose your issue and give you a all-in price for the repair. If you decide not to move forward, you only owe the $29.

Same-day service

Same-day or next-day service is the norm except for periods of extremely high demand.

No surprise pricing

We use flat-rate pricing. The price you approve is the price you pay — no hidden fees, no “milking the clock,” no nickel-and-diming.

Free second opinions

Got a repair recommendation from another company that feels off? We’ll come out at no charge and give you a straight, no-pressure second opinion. Learn more.

Franklin Service Guarantee

Every job we do at your home is backed by the Franklin Service Guarantee. Learn more.

TL;DR: Water bill spiking? Wet spots in walls or ceilings? Franklin repairs water leaks across NWA — supply lines, slab leaks, in-wall leaks, and drain-line leaks. If the leak is hidden and needs pinpointing, we recommend TDS (Trenchless Leak Detection) out of Fort Smith for the find, and we’ll handle the repair from there.

Signs of a hidden leak

Most hidden leaks announce themselves in one of these ways:

Spike in your water bill with no obvious change in usage. Probably the single most common sign. A pinhole leak in a supply line can run thousands of gallons a month before you notice anything visible.

Mold or mildew smell. Especially in a closet, behind a vanity, or near an exterior wall. Where there’s a smell, there’s moisture; where there’s moisture inside a wall, there’s a leak.

Wet spots, stains, or bubbling paint. Drywall stains, ceiling rings, soft baseboards, and paint that’s peeling or bubbling are all moisture signs.

Warm spots on a slab floor. A hot water supply line leaking under a slab will literally warm the concrete above it. Walk around barefoot — if one section of your slab is noticeably warm, you may have a slab leak.

Sound of running or dripping water when nothing is on. Especially noticeable at night. The water meter test confirms it: shut off every fixture in the house, then watch the meter. Movement = leak.

For hidden leaks, we recommend TDS for the find

Franklin is a repair company — we’re great at fixing leaks once we know where they are. But pinpointing a hidden leak under a slab or behind drywall is a specialty all its own, and the equipment to do it well (acoustic ground microphones, thermal imaging cameras, tracer-gas rigs) is expensive enough that it only makes sense for a company that does detection all day, every day.

That’s why we partner with TDS — Trenchless Leak Detection out of Fort Smith ((479) 651-6022). They show up with the right tools, mark the exact spot, and hand you a written report. Then Franklin comes in, makes the smallest possible access cut, and repairs the line at a flat-rate price.

If the leak is already visible — under a sink, behind a washer, at an angle stop, or anywhere else you can see — you can skip detection entirely. Just call us and we’ll fix it.

What Franklin repairs

Slab leak repairs. Once TDS marks the spot, we either break and patch the slab or reroute the line overhead through walls and attic, depending on which makes more sense for your house.

In-wall pipe repairs. Pinhole leaks, failed fittings, and burst sections behind drywall. We make a clean access cut, replace the bad section in copper or PEX, pressure-test it, and leave the access ready for a drywall patch.

Supply line and angle stop replacements. Under sinks, behind toilets, behind washers and dishwashers. Often a same-visit fix.

Shower pan, tub, and toilet leaks. Wax ring failures, tub overflow gasket leaks, and shower pan issues that show up as ceiling stains in the room below.

Drain-line leaks. Trap leaks, drain-arm leaks, and waste-line leaks under sinks and behind walls.

Outdoor and yard supply line leaks. The line between your meter and your house, hose bib leaks, and irrigation supply leaks.

What to do right now if you suspect a leak

1. Shut off the water. Find your main shutoff (usually near the front of the house or at the meter) and close it. Stops the damage clock immediately.

2. Take photos. Stains, warm spots, water meter readings, anything visible. Useful for both the repair and any insurance claim.

3. Call Franklin. If the leak location is obvious, we can come out and repair it. If it’s hidden, we’ll point you to TDS for detection first — that way you’re not paying us to guess.

4. Document for insurance. Most homeowners policies cover sudden water damage but not the cost of fixing the leak itself. A written report from TDS plus a flat-rate repair quote from Franklin is exactly what your adjuster will ask for.

What to expect

How a service call works.

No mystery, no pressure. Here’s exactly how a Franklin visit goes — whether it’s your first or your fiftieth.

  1. 1

    Book online or call

    Tell us what’s going on — takes about 90 seconds.

  2. 2

    Plumber arrives

    We confirm a time window and text you a heads-up when we’re on the way.

  3. 3

    Upfront price

    Flat-rate quote before anything is touched. You decide.

  4. 4

    Fix it — or walk

    If you decline, you only owe the $29 service call. No hard feelings.

9,000+ Families Served
5.0 ★ 1,124 Google Reviews
$29 Service Calls
Real reviews

Hear it from your neighbors.

A live, unfiltered feed from Google — good, bad, and everything in between.

5.0 · 1,124 Google reviews

2026 Update: Changing my review to 3 stars based on most recent experience. Pros: Franklin is highly communicative and arrived on time. The tech they sent was nice. Cons: I found the actual work to be lacking this time. I scheduled an HVAC tune up. The tech found several things that needed to be fixed (including a couple of bad capacitors) and recommended a chemical clean because my husky had gotten dog hair on the condenser unit. I saw the pictures and am not contesting the fact that it was clearly quite dirty. But they basically put things back together, showed me the pictures, gave me a quote, and charged me $75. $75... for what? They tested the capacitors, and took photos, but they didn't actual clean or maintenance anything. They didn't even try hosing it down, which is meant to be part of their service. A service call is only $29 online, so I'm unclear what they actually charged me for. I had another company come out and they beat Franklin's quote by 50%. The second company cleaned the unit as part of their regular tune up- no chemical clean required. Disappointing, won't be using Franklin again. 2025: Our technician Devin was quick, professional, and did a great job of explaining what he found in a way that was easy to understand. He wore shoe covers while in the house, always knocked before entering, and was very respectful.

Ashley Pearson in the last week

I’ve been in the area for 20+ years and used a few service companies during that time frame. Franklin Heating & Air is my favorite area HVAC co so far. They are typically on time, honest, courteous and knowledgeable. I was ready to leave this Review with “I trust their judgment” though day after service call I will add this caveat: “it depends on who is sent out”. Unfortunately I now have to say that Kyle and Dimitrios misdiagnosed the problem and cost me an additional $45 to have propane people come out for 5 minutes to “put a meter on” my register (something I believe HVAC should be able to do) only to find all was well there. Surely a simple meter test by HVAC could determine if propane service was in fact needed. Not happy about that. April 2026 Axell Morris serviced my unit today, adding refrigerant as is typically needed for my older A/C. Axell was very knowledgeable and I appreciated his honesty and integrity. I’m requesting a quote on a new unit. The company is trustworthy and I will continue to call upon Franklin HVAC and Axell.

Carol Godsey in the last week

Ayden Kubiak was very knowledgeable about the fact we needed to get a new toilet. He went over the cheapest to the more expensive options. He even checked to water pressure before he left the house.

joy porche in the last week

Lee was both professional and friendly. I appreciate his thoroughness.

Christa J in the last week

Mickey found a problem with one of our AC units when doing the Spring check up last week. He came today and repaired the problem. He was quick and arrived within the scheduled window. We appreciate this service because it will reduce the chances we can need repairs during the hot summer months. Highly recommend Franklin!!!

Mary Bower in the last week
FAQ

Common water leak repair questions.

How much does water leak repair cost?
Our visit starts at the $29 service call. Once the leak is located, we give you a flat-rate repair quote before any work begins. Simple repairs (visible supply line, angle stop, accessible fitting) often run a few hundred dollars; slab leaks and in-wall repairs are larger jobs and quoted on the spot after the leak is pinpointed.
Do you find the leak too, or just repair it?
Franklin specializes in the repair side. For hidden leaks where the location isn’t obvious — slab leaks, in-wall leaks, leaks under concrete — we recommend TDS (Trenchless Leak Detection) out of Fort Smith at (479) 651-6022. They have the acoustic, thermal, and tracer-gas equipment to pinpoint a leak without unnecessary demolition. Once they’ve marked the location, Franklin handles the repair.
Are slab leaks expensive to fix?
They can be. Two main options: break and patch the slab over the leak (cheaper if it’s a single, accessible spot) or reroute the line overhead through walls and attic (less destructive long-term, but more pipe work). Most slab leak repairs in NWA fall in the $1,500–$5,000 range. We give you a flat-rate quote on both options when applicable.
Can I tell if I have a hidden leak?
Try the meter test: turn off every fixture and appliance that uses water, then check your water meter. Note the position. Wait an hour without using any water. If the meter has moved, you’ve got a leak somewhere. Combine that with a check for warm slab spots, mildew smell, and recent water-bill spikes — if any of those line up, call us.