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Plumbing Service

Top-Rated NWA Water Leak Repair

Leaks don’t wait. Get a Franklin plumber to your door in NWA — speedy service, $29 service call, and a flat-rate quote before any work begins. We’ve earned 1,248 5-star Google reviews from your neighbors. Schedule online or call (479) 282-0003.

(479) 282-0003 OPEN NOW · Mon–Sat 7am–7pm
5.0 · 1,248 Google reviews

A family-owned and operated company

The Franklin Difference

Why Customers Choose Franklin

Top Rated

Franklin is one of the highest-rated service companies in Northwest Arkansas with a 5.0 rating based on 1,248 Google reviews.

$29 Service Calls

For just $29, we send a plumber out to diagnose your issue and give you an all-in price for the repair. If you decide not to move forward, you only owe the $29.

Same-Day Service

Same-day or next-day service is the norm except for periods of extremely high demand.

No Surprise Pricing

We use flat-rate pricing. The price you approve is the price you pay — no hidden fees, no “milking the clock,” no nickel-and-diming.

Free Second Opinions

Got a repair recommendation from another company that feels off? We’ll come out at no charge and give you a straight, independent second opinion. Learn more.

Franklin Service Guarantee

Every job we do at your home is backed by the Franklin Service Guarantee. Learn more.

TL;DR: Water bill spiking? Wet spots in walls or ceilings? Franklin repairs water leaks across NWA — supply lines, slab leaks, in-wall leaks, and drain-line leaks. If the leak is hidden and needs pinpointing, we recommend TDS (Trenchless Leak Detection) out of Fort Smith for the find, and we’ll handle the repair from there.

Signs of a hidden leak

Most hidden leaks announce themselves in one of these ways:

Spike in your water bill with no obvious change in usage. Probably the single most common sign. A pinhole leak in a supply line can run thousands of gallons a month before you notice anything visible.

Mold or mildew smell. Especially in a closet, behind a vanity, or near an exterior wall. Where there’s a smell, there’s moisture; where there’s moisture inside a wall, there’s a leak.

Wet spots, stains, or bubbling paint. Drywall stains, ceiling rings, soft baseboards, and paint that’s peeling or bubbling are all moisture signs.

Warm spots on a slab floor. A hot water supply line leaking under a slab will literally warm the concrete above it. Walk around barefoot — if one section of your slab is noticeably warm, you may have a slab leak.

Sound of running or dripping water when nothing is on. Especially noticeable at night. The water meter test confirms it: shut off every fixture in the house, then watch the meter. Movement = leak.

For hidden leaks, we recommend TDS for the find

Franklin is a repair company — we’re great at fixing leaks once we know where they are. But pinpointing a hidden leak under a slab or behind drywall is a specialty all its own, and the equipment to do it well (acoustic ground microphones, thermal imaging cameras, tracer-gas rigs) is expensive enough that it only makes sense for a company that does detection all day, every day.

That’s why we partner with TDS — Trenchless Leak Detection out of Fort Smith (479-651-6022). They show up with the right tools and mark the exact spot. Then Franklin comes in, makes the smallest possible access cut, and repairs the line at a flat-rate price.

If the leak is already visible — under a sink, behind a washer, at an angle stop, or anywhere else you can see — you can skip detection entirely. Just call us and we’ll fix it.

What Franklin repairs

Slab leak repairs. Once TDS marks the spot, we either break and patch the slab or reroute the line overhead through walls and attic, depending on which makes more sense for your house.

In-wall pipe repairs. Pinhole leaks, failed fittings, and burst sections behind drywall. We make a clean access cut, replace the bad section in copper or PEX, pressure-test it, and leave the access ready for a drywall patch.

Supply line and angle stop replacements. Under sinks, behind toilets, behind washers and dishwashers. Often a same-visit fix.

Shower pan, tub, and toilet leaks. Wax ring failures, tub overflow gasket leaks, and shower pan issues that show up as ceiling stains in the room below.

Drain-line leaks. Trap leaks, drain-arm leaks, and waste-line leaks under sinks and behind walls.

Outdoor and yard supply line leaks. The line between your meter and your house, hose bib leaks, and irrigation supply leaks.

What to do right now if you suspect a leak

1. Shut off the water. Find your main shutoff (usually near the front of the house or at the meter) and close it. Stops the damage clock immediately.

2. Take photos. Stains, warm spots, water meter readings, anything visible. Useful for both the repair and any insurance claim.

3. Call Franklin. If the leak location is obvious, we can come out and repair it. If it’s hidden, we’ll point you to TDS for detection first — that way you’re not paying us to guess.

4. Document for insurance. Most homeowners policies cover sudden water damage but not the cost of fixing the leak itself. A written report from TDS plus a flat-rate repair quote from Franklin is exactly what your adjuster will ask for.

What to expect

How a service call works.

No mystery. Here’s exactly how a Franklin visit goes — whether it’s your first or your fiftieth.

  1. 1

    Book online or call

    Tell us what’s going on — takes about 90 seconds.

  2. 2

    Plumber arrives

    We confirm a time window and text you a heads-up when we’re on the way.

  3. 3

    Upfront price

    Flat-rate quote before anything is touched. You decide.

  4. 4

    Fix it — or walk

    If you decline, you only owe the $29 service call. No hard feelings.

9,000+ Families Served
5.0 ★ 1,248 Google Reviews
$29 Service Calls
Real reviews

Hear it from your neighbors.

A live, unfiltered feed from Google — good, bad, and everything in between.

5.0 · 1,248 Google reviews

Angel Hernandez was the HVAC technician/customer service representative from Franklin who arrived promptly, within the time specified, and provided knowledgeable and professional service when my old air conditioner stopped working during this hot Arkansas summer. I appreciated the way he approached the diagnostic call. He took the time to analyze the specific problem and explain my options rather than immediately pushing me to replace the whole thing. He asked detailed questions about the house and took my individual circumstances into consideration before giving his opinion, which helped me make an informed decision. I admired his integrity, professionalism, and willingness to look at the situation from the customer's perspective. He made me feel like he was focused on finding the right solution, not just selling me more than I needed. Throughout our interaction, he was patient with me, showed me the issues, and explained everything in a way that I could understand it. I felt safe and respected, which is important for anyone but especially for this old lady. I would definitely recommend him!

Sarah Harkey Mayfield in the last week

Brett Rutledge, with Franklin AC was the air conditioner repairman sent to unclog my unit lines today. He was very polite, efficient, knowledgeable, and explained everything thoroughly. Very professional. He deserves a 5 star in my opinion.

Pam Thurman in the last week

I enjoyed the service we received but not the spam mail that ended up in our mailbox. They sold our data in the laziest way possible. We now get mail with the name "Franklin Heating And AirLastname Firstname". Received four pieces of mail that way, so far. Wont be returning customers. Owner or not. Someone in the company is selling the data or you have a vulnerability. No two ways about it

NoneYa in the last week

Brett Rutledge was my service rep and did a great job informing me and was quick.

Tony Coffey in the last week
FAQ

Common water leak repair questions.

How fast can you find and repair a leak?
Same-day service is typical. Our plumbers locate the source of hidden leaks (in walls, ceilings, slabs, and crawlspaces) using sound, pressure tests, and on-site experience — so we open drywall only where it's actually needed, not on a hunch.
How much does leak repair cost?
It depends on where the leak is. Stop replacements start from $167.87. Above-ground leak repairs (visible piping, under sinks, behind drywall) start from $330.31. Underground leak repairs start from $1,000 because of the excavation and re-routing work involved. Pricing includes parts and labor; sales tax not included, and rates can shift over time, so your tech will quote the exact flat-rate price on-site before any work begins.
Will my insurance cover this?
Often, yes — particularly for sudden leaks causing water damage. We can give you the documentation your adjuster needs (photos, leak source, repair scope, all-in price) at no extra charge.
Are your technicians licensed and insured?
Yes. Every Franklin technician works under our Arkansas state licensing, and we're fully insured (general liability + workers' comp). Our team is also background-checked and drug-tested. Email us if you'd like proof of license and insurance.
Do you guarantee the work?
Yes — every job is backed by the Franklin Service Guarantee. If something we repaired or installed isn't right, we'll come back and make it right at no charge.
What happens if you can't fix it on the first visit?
Most repairs are made on the spot, but if a repair needs a specific part from the factory, we will order it and come back to install it ASAP.
What is the $29 service call?
It's our diagnostic visit. A licensed technician comes out, figures out what's actually going on, and gives you an all-in flat-rate price for the repair before any work starts. If you decide not to move forward, you only owe the $29 — no penalty. Replacement quotes (water heaters, AC systems, panels, etc.) are always free.
Do you offer financing?
Yes. We've teamed up with Wells Fargo to offer financing on home repairs over $500, upon credit approval. See our financing page for current promotions, or ask your technician for options before approving the quote.
Do you offer services other than this?
Yes — Franklin handles HVAC, plumbing, and electrical work. Same crew, same $29 service call, same flat-rate guarantee.