★★★★★
“Don't ever stop being the honest, reliable company you are and hiring others that carry the same values. It's a godsend in today's world to have your customers' trust. It really means a lot.”
Honest work. Guaranteed in writing.
Every job we do at your home is backed by the Franklin Service Guarantee. Honest diagnoses, careful workmanship, and our written promise to make it right if anything falls short.
Our promise
The Franklin Service Guarantee
We take the privilege of working in your home seriously. Here’s what that looks like in practice.
Uniformed, Drug-Tested, Background-Checked Techs
Inviting someone into your home is a big deal. Out of an abundance of caution, Franklin drug tests and background checks every technician we hire. Our techs always wear uniforms, so you can be confident the person at your door works for Franklin.
Honest Diagnosis — or You Don’t Pay
You deserve an accurate diagnosis of your problem. If a Franklin tech ever misdiagnoses an issue, you won’t be charged for the service call or the repair (if one was already done before the misdiagnosis was found).
Installed Right — or Made Right
All major equipment installations include a manufacturer’s parts warranty and a Franklin labor warranty. We work hard to install equipment right the first time. If we make a mistake, we’ll correct it promptly — on us.
If We Damage Your Property, We Repair or Replace It
We work hard to protect your home with shoe covers and drop cloths. That said, mistakes do happen. If your property is damaged by a Franklin employee, we’ll make it right — either by repairing or replacing whatever was affected.
9,000+
Families Served
5.0 ★
1,223 Google Reviews
$29
Service Calls
Real reviews
Hear it from your neighbors.
A live, unfiltered feed from Google — good, bad, and everything in between.
Ayden Kubiak performed a series of plumbing checks on our property this morning. He was professional and friendly in all of his communications to the homeowners. He was very orderly, efficient in his checks from the water pressure to the drainage of our waterheater. I am grateful to him for finding and clearing a slow-draining sink, and I am deeply impressed that he was able.to complete all tasks in a very short space.of time. He was a blessing to us! The bonus is that the plumbing fixtures are functioning beautifully in their various capacities. Well done! Thank you Franklin Air, Plumbing, and Electrical for these system checks that are a routine part of our maintenance plan with your company!
Justin did a great job for us. He is a nice young man 👏👍
Justin V. Diligent, thorough, professional, knowledgeable, and polite. ... I can't think of anything that wasn't totally exceptional. You are lucky to have him. Give him a raise. And a bonus.
Awesome service today from Colton, who gave our Air conditioner a tune up for summer. Best Company in NWA! Our Hvac was serviced today, 6/6/24 by Devin. He was very professional, friendly and courteous! Franklin has the best rates and service technicians anywhere! Update: Today Sam gave our Hvac a summer tune-up. He was polite and courteous. Very professional and deserves a 5 star rating! Update: Lee serviced our Hvac this afternoon.7/13/26 He was very polite and courteous.Very professional and deserves a 5 star rating!
Nice young man, did his job well. Before he left made sure his coworkers HVAC guys had plenty of water. He did a great job.
FAQ
Common questions
I’m having an issue with my AC, plumbing, or electrical. What should I do?
That’s what our service calls are for. We send out a technician to diagnose what’s going on with your system. Once we know the issue, your tech lays out the repair options and lets you decide what route to take. If you want us to do the repair, we get to work. If you don’t, you only owe the $29 service fee. See our pricing page for more.
Do you offer maintenance?
Yes — one-time HVAC tune-ups are $69.00 per system. We also offer Autopilot, our membership program that includes two HVAC tune-ups, an annual plumbing inspection and water heater flush, priority scheduling, and 24/7 access to Halo, our home-maintenance AI assistant. Autopilot starts at $24.99/mo or $299/year.
Do you offer free second opinions?
Yes. If another company has condemned a major part of your system (compressor, coil, panel, water heater) and you’d like another set of eyes on the recommendation, we’ll come out and give you a no-charge second opinion before you commit. Request a second opinion here.
Do you offer financing?
Yes. We have teamed up with Wells Fargo to offer convenient financing for all home repairs over $500, upon credit approval. We offer 0% APR plans up to 60 months on qualifying jobs. See our financing page for current offers.