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At Franklin, pricing is an open book.

Most home services companies in NWA hide their pricing until they’ve charged you $90 to $150 just to show up. That’s the sunk-cost trap — once you’ve paid that much for a diagnosis, you’re far more likely to accept whatever quote follows just so the visit isn’t a total loss. Franklin breaks the trap on purpose: a $29 service call, prices published up front, free replacement quotes, free second opinions, and all-in flat-rate before any work begins. The only one in charge of what happens next is you.

(479) 282-0003
5.0 · 1,329 Google reviews
Verified Google Review
★★★★★
“Jaxson from Franklin was amazing to work with. He was courteous, clearly explained the pricing and process, and was efficient with his time. He was able to find a leak that the previous 2 other companies I had out here missed. I am thankful for his honesty.”
— Tara S., Bentonville

A family-owned and operated company

Common service costs

Pricing you can plan around.

Starting prices of some of our most common repairs. If your situation is different, we’ll explain why and walk through the options before any work happens.

HVAC

Heating, cooling, and air quality.

  • Service Call $29
  • Maintenance from $69.00
  • AC Repair from $98.76
  • Mini Split Install from $2,000s
  • New AC System from $7,000s

Plumbing

Drains, water heaters, and more.

  • Service Call $29
  • Drain Clearing from $198.88
  • Leak Repair from $330.31
  • Water Heater Repair from $334.61
  • Water Heater Replacement from $1,900s

Electrical

Shorts, switches, and more.

  • Service Call $29
  • Switch Installation $156.65
  • Outlet Installation $167.99
  • Fan Installation from $299
  • Panel Replacement from $4,900s

A few honest caveats: prices don’t include sales tax, and rates shift a bit over time — so the numbers above are accurate to the best of our knowledge but may move. Either way, your tech will always quote a flat-rate price on-site before any work begins.

Need to spread it out?

Financing available — including no-interest-if-paid-in-full plans on qualifying jobs.

See financing options
What to expect

How a service call works.

No mystery. Here’s exactly how a Franklin service call works — whether it’s your first or your fiftieth.

  1. 1

    Book online or call

    Tell us what’s going on — takes a couple minutes.

  2. 2

    Tech arrives

    We confirm a time window and text you a heads-up when we’re on the way.

  3. 3

    Upfront price

    Flat-rate quote before any work is done. You decide.

  4. 4

    Fix it — or walk

    If you decline, you only owe the $29 service call. No hard feelings.

9,000+ Families Served
5.0 ★ 1,329 Google Reviews
$29 Service Calls
Real reviews

Hear it from your neighbors.

A live, unfiltered feed from Google — our good, bad, and everything in between.

5.0 · 1,329 Google reviews

Stephan did a great job. Was on time, introduced himself & went to work installing a new tolet. Didn't take him long at all. Once he was done offered to haul off the box & packing for the new toilet I would recommend Franklin & Stephan anytime.

KIM SCOTT in the last week

Super quick to respond and get the job done! Worked in a timely manner and definitely great price!

Mac Kenzie in the last week

Francisco Torres was hugely helpful and professional in solving our AC water leak. I wouldn’t hesitate to call him again if needed.

Cory Miser in the last week

Francisco Torres with Franklin recently performed service on one of our heat pumps. Really love all of Franklins team but Francisco was awesome. Professional, thorough, excellent communicator, and timely. Really appreciated the visit and always typical of Franklin, 5 star service!

Brian Bell in the last week
FAQ

Common pricing questions.

Why is the service call $29?
Sending a fully-equipped, licensed technician to your home isn’t free for us — it covers the truck, parts inventory, and the tech’s time to diagnose your issue. We keep it at $29 because we’d rather earn your trust on the diagnosis than make money on the trip.
Do you charge for estimates on installs or replacements?
No. Equipment-replacement quotes (AC systems, water heaters, panels) are always free. The $29 service call only applies when you need a tech to diagnose a problem with an existing system.
Are your quotes binding?
Yes — we use flat-rate pricing. The price you approve is the price you pay. If we run into something unexpected mid-job (rare), we stop, tell you what changed, and get your sign-off before continuing.
What if I decline the repair?
You only owe the $29 service call. No penalty. We’d rather you say no today and call us next time than feel pushed into a repair you weren’t ready for.
Do you offer financing?
Yes. We have teamed up with Wells Fargo to offer convenient financing for all home repairs over $1,000, upon credit approval. See our financing page for current offers.
Do prices include parts and labor?
Yes — the flat-rate prices we quote include both parts and labor. No nickel-and-diming for shop time, fuel surcharges, or "miscellaneous" line items. What you see is what you pay.