Request a Free 2nd Opinion

Making a big decision about your home can be stressful. If you're questioning a diagnosis or price from another company, Franklin can help.

Honest second opinions — at no cost

Received a quote for a major repair that seems too high or a diagnosis you're not sure about? Before you commit, let our experienced technicians provide a free, independent assessment. We'll thoroughly inspect your system, confirm the issue, and clearly explain all available solutions—not just the most expensive one. Our goal is to give you the information you need to make the right choice for your home and budget.

Why customers choose Franklin

Customers choose Franklin because we are a family-owned and operated business that genuinely puts our customers first. Our philosophy isn't about maximizing profits on every job; it's about building a good reputation in our community by providing honest work at a fair price.

In terms of actual policy, that means things like using a flat-rate, no surprise pricing structure so that you know the full cost before work starts, eliminating any worry about hidden fees or technicians "milking the clock." It means selling proven, reliable brands so that our customers are able to get years of trouble-free service out of their equipment and when things do break down, to have ready access to parts. And most importantly, it means creating a company culture that celebrates integrity and solving problems for customers, not just selling new systems to them.