The line was ran to the wrong compressor. Went all winter without working heat. Disappointed with Elevation RM and Franklin.
Service Areas
Serving all of Northwest Arkansas
Franklin is the family-owned home-services company NWA homeowners call for HVAC, plumbing, and electrical work — across eleven cities in Washington and Benton Counties. $29 service calls, flat-rate quotes before any work begins, and same-day or next-day appointments are the norm (except during periods of extremely high demand). Schedule online or call (479) 282-0003.
(479) 282-0003
OPEN NOW · Mon–Sat 7am–7pm
Eleven cities, one local crew
Pick your city.
Tap any city for local pricing, neighborhoods we serve, and scheduling.
Benton County
Bella Vista
Benton County
Bentonville
Benton County
Cave Springs
Benton County
Centerton
Washington County
Farmington
Washington County
Fayetteville
Benton County
Lowell
Benton County
Rogers
Benton County
Siloam Springs
Washington & Benton Counties
Springdale
Washington County
Tontitown
9,000+
NWA Families Served
5.0 ★
1,158 Google Reviews
$29
Service Calls
Our other services
Whatever’s broken, we can fix it.
From AC and furnace work to plumbing and electrical, our techs cover the whole home.
HVAC
AC Repair
HVAC
AC Installation
HVAC
AC Maintenance
HVAC
Furnace Repair
HVAC
Furnace Installation
HVAC
Mini-Split Installation
HVAC
HVAC Inspections
HVAC
Aeroseal Duct Sealing
HVAC
Indoor Air Quality
Plumbing
Plumbing
Plumbing
Water Heater Replacement
Plumbing
Water Heater Repair
Plumbing
Drain Cleaning
Plumbing
Emergency Plumbing
Plumbing
Garbage Disposal
Plumbing
Sewer Line Repair
Plumbing
Water Leak Repair
Plumbing
Water Filtration
Electrical
Electrical
Electrical
Panel Upgrade
Electrical
Outlet & Switch Installation
Electrical
EV Charger Install
What to expect
How a service call works.
No mystery. Here’s exactly how a Franklin visit goes — whether it’s your first or your fiftieth.
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1
Book online or call
Tell us what’s going on — takes about 90 seconds.
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2
Tech arrives
We confirm a time window and text you a heads-up when we’re on the way.
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3
Upfront price
Upfront, flat-rate quote before anything is touched. You decide.
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4
Fix it — or walk
If you decline, you only owe the $29 service call. No hard feelings.
Real reviews
Hear it from your neighbors.
A live, unfiltered feed from Google — good, bad, and everything in between.
Ayden did an excellent job! He removed my very difficult to remove cast iron sink and replaced the sink, faucet, and garbage disposal. Then cleaned up and hauled the old sink and trash off for me.
It’s cool again!! Our upstairs unit quit on us and we called Franklin because they were highly recommended by a neighbor and friend. Axell Morris was our technician and he was excellent!! Very knowledgeable and detailed and spent a lot of time and care explaining what he found to be the problem and explaining ALL of our options so we could make an educated decision. He was in constant communication as he worked and provided diagnostics and demonstration of each step. We are more than happy with our service and now know why Franklin came highly recommended! 10 out of 10 recommend. Thank you, Axell,
Lee is very polite and professional. On time, spent good time providing service, and offered to change my 2 air filters. No one else ever offered that. Thank you very much Lee.
Francisco Torres was kind and did a good job with the AC Thank you !
FAQ
Common questions.
Which cities does Franklin serve?
Franklin serves eleven cities across Northwest Arkansas: Fayetteville, Bentonville, Rogers, Springdale, Bella Vista, Farmington, Centerton, Cave Springs, Lowell, Tontitown, and Siloam Springs. Service calls are $29 regardless of which city you're in, and same-day or next-day appointments are the norm except for periods of extremely high demand.
How fast can a Franklin tech get to my city?
Same-day or next-day service is the norm across every NWA city we serve, except during periods of extremely high demand. For true emergencies (burst pipes, sewage backups, no heat in winter, no AC in summer), we dispatch on-call techs after hours. Call (479) 282-0003 or schedule online for service.
Does Franklin charge more in some cities than others?
No. The flat-rate pricing structure is the same in every NWA city we serve — $29 service call, then a flat-rate repair price quoted before any work begins. Pricing is set by the scope of the job, not where your home is.
What if I'm just outside the Franklin service area?
Call us anyway — (479) 282-0003. We sometimes serve homes just outside the city limits on a case-by-case basis. Note: we do NOT serve Eureka Springs or the surrounding Carroll County area.
Are your technicians licensed and insured?
Yes. Every Franklin technician works under our Arkansas state licensing, and we're fully insured (general liability + workers' comp). Our team is also background-checked and drug-tested. Email us if you'd like proof of license and insurance.
Do you guarantee the work?
Yes — every job is backed by the Franklin Service Guarantee. If something we repaired or installed isn't right, we'll come back and make it right at no charge.
What is the $29 service call?
It's our diagnostic visit. A licensed technician comes out, figures out what's actually going on, and gives you an all-in flat-rate price for the repair before any work starts. If you decide not to move forward, you only owe the $29 — no penalty. Replacement quotes (water heaters, AC systems, panels, etc.) are always free.
Do you offer financing?
Yes. We've teamed up with Wells Fargo to offer financing on home repairs over $500, upon credit approval. See our financing page for current promotions, or ask your technician for options before approving the quote.
Do you offer services other than this?
Yes — Franklin handles HVAC, plumbing, and electrical work. Same crew, same $29 service call, same flat-rate guarantee.