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Request a Quote or Free 2nd Opinion

Making a big decision about your home can be stressful. If you're questioning a high quote from another company or just beginning to plan a project, we offer honest advice and free cost estimates.


Free cost estimates

Getting a clear price for your project should be simple and easy, which is why we created this free, online quoting process.

For many common repairs and even most water heater replacements, we can provide an upfront quote directly from our office after a few simple questions.

For larger projects, like a full HVAC system replacement or an electrical panel upgrade, we can start by giving you a helpful budget range to assist with your planning. If a precise quote is desired, we can schedule a free, in-home visit by one of our estimators to assess the job in person.

Either way, our estimates are always free, and our advice comes with absolutely no pressure.

Honest second opinions — at no cost

Have you been told that you need a major, expensive repair? If something doesn't feel right, trust your gut. Our experienced technicians will perform a free diagnosis to verify the issue, explain all your options, and give you the confidence to make the right call. No sales games, no strings attached — just an honest, expert assessment.

Why customers choose Franklin

Customers choose Franklin because we are a family-owned and operated business that genuinely puts our customers first. Our philosophy isn't about maximizing profits on every job; it's about building a good reputation in our community by providing honest work at a fair price.

In terms of actual policy, that means things like using a flat-rate, no surprise pricing structure so that you know the full cost before work starts, eliminating any worry about hidden fees or technicians "milking the clock." It means selling proven, reliable brands so that our customers are able to get years of trouble-free service out of their equipment and when things do break down, to have ready access to parts. And most importantly, it means creating a company culture that celebrates integrity and solving problems for customers, not just selling new systems to them.

Our most recent Google reviews:

Note: This is *not* a filtered feed of only positive reviews. This is truly a live feed of real reviews from Google — good, bad, and everything in between. Despite trying desperately, we're not perfect and we make mistakes. That said, when mistakes do happen, we do everything we can to make it right for the customer. Hopefully our review responses show that.

Service
Areas

Proudly serving Northwest
Arkansas

Fayetteville

Bentonville

Rogers

Springdale

Bella Vista

Farmington

Centerton

Cave Springs

Lowell

Tontitown

Siloam Springs

and More!

FAQ

There is absolutely no catch. For a second opinion on a major repair (like a compressor, heat exchanger, or water heater thermocouple) diagnosed by another company, a senior technician will perform an independent diagnosis, at no charge to you. You'll receive our expert, honest assessment with zero obligation. Please note that proof of a competitor's diagnosis is required in order to qualify for a free second opinion.
Scheduling is easy and can be done by phone or via the schedule online widget. Once scheduled, we'll run an estimator by your home to get pictures and measurements of your current system and answer any questions you may have. You will then receive a proposal with clear, easy-to-understand options and upfront pricing so you can make the best choice for your family and budget.
A major repair or replacement is a big decision, and you deserve to be 100% confident in the diagnosis before moving forward. Our technicians are known for their integrity and diagnostic skill. We often find simpler, more affordable repairs that other companies miss, potentially saving you thousands of dollars.
Yes, we offer financing on all repairs over $1,000. You can learn more here.